Frequently Asked Questions

LandmarX Frequently Asked Questions (FAQ)

Welcome to the LandmarX Help Center! Below are answers to the most common questions we get from our travel community. If you still need help, reach out to us at hi@landmarx.ai.

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🚀 What is LandmarX?

LandmarX is a mobile app powered with Open AI that builds custom travel itineraries based on your vibe, preferences, and goals. Whether you're planning a romantic escape, a graduation trip, or a solo adventure, LandmarX makes it easy (and fun) to plan every detail. LandmarX is also designed to provide low-cost travel needs such as eSIMs (available now), public transportation, and hotel bookings (coming soon).

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💳 How does pricing work?

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LandmarX offers flexible options designed to fit every type of traveler:

• 🆓 Free ($0): Create unlimited trips using LandmarX AI and easily manage your itinerary and budget with our schedule and map features. You can also purchase low-cost eSIMs (available now), public transportation, and hotel bookings (coming soon) directly for your trips.

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• Globetrotter ($1.67/mo @ $20/year): For a low annual fee (cheaper than a cup of coffee per month), unlock premium Amelia AI-powered features, including:

  • Check My Trip: LandmarX Amelia AI reviews the latest information for each Point of Interest (POI) in your itinerary, checking local rules and customs, budget considerations, ticket requirements, wait times, availability, weather, and safety. This helps you avoid surprises—like arriving to find an attraction closed when you planned to visit.

  • Create Half-Day: LandmarX Amelia AI will re-adjust your schedule based on the number of hours you plan per day. Instead of you manually moving specific POI to specific days, Amelia AI will handle it. Just enter the date and hours you have available. 
     

Information on specific features are detailed in the pricing page on the app.

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      How does eSIM work?​

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1. Choose a Plan: Securely buy a data plan that fits your trip

2. Activate Your eSIM (Recommended): Tap Activate after purchase (or go to eSIM > Activate in LandmarX if you don't see it)

3. Install on Your iPhone: Tap Install eSIM, follow the steps and choose Data Only when asked

4. Manual Install (Skip Steps 2-3): Go to Settings > Cellular > Add eSIM and scan your QR code

5. Check Phone Settings (*Important): Turn the eSIM ON, set to LTE, turn Data Roaming ON, and turn primary SIM Off unless you want to use it for voice and SMS.

6. Manage Your eSIM: View your eSIM status in LandmarX and add data anytime with Top Up

7. Start Using Internet: Browse, map, and use apps right away

8. Need Help: Restart your iPhone or contact LandmarX Support below anytime
   NOTE: You can always purchase your eSIM before the trip. You can activate it anytime before your trip to avoid wifi or cell signal issues.

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Why get a LandmarX eSIM?​

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• Over 140+ destinations

• Low Prices: Save time looking for cheaper options

• Easy to Use: Install and manage your eSIM through the LandmarX app

• Stay Flexible: Activate eSIM right after purchase & cancel anytime before data usage begins

• Reliable Support: Connect with LandmarX eSIM support whenever you need

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LandmarX eSIM are for Internet Use Only​

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• You can use messaging apps like Instagram, WhatsApp, FaceTime, Viber, Messenger, and WeChat to make phone calls and send messages

• You can use any other mobile apps like LandmarX, Google Maps, Apple Maps, Spotify, Netflix, YouTube, etc.

   x  You usually cannot make regular phone
   x  You usually cannot send text messages (SMS)

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📱 Can I use LandmarX for international trips?

Yes! LandmarX supports travel in cities around the world. Our recommendations are tailored based on your destination and preferences, whether you’re headed to Tokyo or Tulum. Don't forget to purchase an eSIM to ensure you have access to LandmarX and your other apps.

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✈️ How far in advance should I plan?

We recommend planning at least 2 weeks in advance, but you can start as early or late as you'd like.

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🛠 Can I change my itinerary after it’s created?

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Yes! You can edit your itinerary, swap out recommendations, and adjust timing—all directly in the app.

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🔐 Is my data safe?

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Absolutely. We take privacy seriously. Read our full Privacy Policy to see how we collect and protect your data.

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📧 I need help—how do I contact you?

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We're here for you. Click the “Support” button in the “More” section of LandmarX. Our team tries to respond within 24–48 hours.

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Still have questions? Don’t hesitate to reach out. We’re travelers too—and we want to make your next trip unforgettable.